In today’s episode I am joined by my long time friend and Account Executive at Johnson Controls, Ryan Burwell.
We cover:
The basics of how AI and large language models work, so less technical folks can leverage these tools professionally.
Critical soft skills, such as empathy and effective listening.
How to use AI tools like ChatGPT to augment rather than replace human skills and thinking.
Speculation o the future of education with AI assistants providing personalized learning experiences.
Show Notes:
[00:01:33] Ryan's first job in New York: Cold calling sales at Yext, discussing the high-pressure environment and sales techniques.
[00:03:32] Discussion on sales skills: The importance of confidence, empathy, and effective listening in sales and general communication.
[00:07:51] Applying sales skills to life: How sales techniques can be useful in various personal and professional situations.
[00:12:07] AI in sales: Exploring potential uses of AI and large language models in sales processes, including personalized outreach and data analysis.
[00:17:52] Personal use of ChatGPT: Ryan shares examples of using ChatGPT for quick information lookups and generating reading lists.
[00:27:26] AI and education: Discussing the potential impact of AI on MBA programs and self-directed learning.
[00:29:46] Chris introduces the concept of "augmented learning": Using AI to enhance learning and thinking processes rather than replacing them.
[00:32:21] AI in elementary education: Exploring how AI could provide personalized assistance to students and help teachers identify areas where students need extra support.
[00:38:21] Technical discussion on AI compute demands: Chris explains the basics of how AI models work and why they require significant computational resources.
AI for Sales, Augmentation, and Learning | Account Executive, Ryan Burwell